Terrado Hotels' Reservation Policies

Rates, cancellations and modifications

Reservation Policies

The mentioned rates include pool, gym access and buffet breakfast (except in Terrado Club and Terrado Cavancha). Parking is subject to availability. According to local laws, VAT (tax rate) will be deducted to every guest living outside the country and cancel his account in USD or international credit card. Is required that the host present his passport and migration card. This does not apply when invoice is issued in the name of chilean guest or chilean company.


Cancellation or Modification Policy

If you need to cancel or modified your reservation, a mail must be received 72 hours before of date of arrival, this to avoid charges of a first night due for “No Show” reasons. Reservations taken during the same day of check-in, in case of cancellation are subject to charges of the first night of stay.


Pet Policy

Pets are not allowed. Guide dogs permitted.